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Counseling & Student Services
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2024-2025
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Frequently
Asked
Questions
FAQ’s District Administrative Assistant Team
Q: Attendance / Compliance Office Hours
Office Hours are held
Monday & Thursday
1:00 pm - 3:00 pm
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Tuesday & Friday
9:00 am - 12:00 pm
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in the Compliance ZOOM Office
https://zoom.us/my/gacacompliance
Link # 969 605 0140
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Q: Attendance Marking / Quick Guide
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Attendance hours should be entered DAILY Monday – Friday by the Caretaker. Caretakers lose access to the attendance log 48 hours after the close of the previous week and any changes must then be requested through the student’s homeroom teacher.
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Q: Certificate of Enrollment for Drivers License/Permits
If you need to request a COE to obtain the documentation required by the DDS to get a driver's permit/license.
Please use the link to purchase.
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Q: Entertainment Work Permits
California and New York Entertainment Work Permits can be completed by sending the form to the General Records Manager.
See Message Board for more details.
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Q: Georgia Work Permits
You will need to access the GA Department of Labor Website for MSK Number. Portion B needs to be completed by the employer. Forms are then sent to the General Records Manager.
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See Message Board for more details.
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Q: Graduation Information
More information available on the Graduation Message Board.
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Q: Hospital Homebound Services
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Please contact our HHB Coordinator Shannon Derrick for more information.
HHB Forms can be located from this link.
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Q. Learning Coach Central POC Resources
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Resources to assist Learning Coaches navigate the Pearson Online Classroom (Connexus) are available in the Virtual Library at Learning Coach Central.
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The GACA Community Engagement Team also has Learning Coach Orientation Videos and Presentations available on their Message Board.
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Q: ParentSquare Access and Assistance
ParentSquare is our reservation and information service. If you need assistance accessing your account please webmail Brittney McKenney
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Q: PEARSON Family Services Phone Number
For Pearson Family Services, Address Changes, New Enrollment, Connexus Online Support, Global Clubs, Connexus Online Tech Support and other Pearson Corporate services you may call
1-800-382-6010
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Q: Records Requests:
General Academic Student Records
Caretakers requesting academic records can complete the GACA Records Request Form. From there, you will be able to request your student’s unofficial transcript, test scores, attendance, enrollment/withdrawal dates, discipline records (cumulative records) and 504 documents.
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ADDITIONAL RECORDS DEPARTMENT LINKS
Schools Requesting Student Records
Parent Request for Student Records
High School Official Transcripts
Certificate of Enrollment (for Driver's License)
Please see the Records Message Board for more information.
Email: gaca-efax-records@gaca.connectionsacademy.org
Records Fax: 678.669.2506
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Q: Records Requests
Special Education IEP Records
To request student Special Ed records please use the links below:
Student & Caretaker Special Education Record Request
24-25 GACA Caretaker Records Request
Schools & Government Agencies Record Request
School / Agency SpEd Records Request
Elementary K-5
Records Specialist
Chris Sharp
Email: CSharp@gaca.connectionsacademy.org
Middle School 6-8
Records Specialist
Tamia Jones
Email: tamjones@gaca.connectionsacademy.org
High School 9-12 & R.I.S.E.
Special Ed Executive Assistant & Records Manager
Monica Day
Email: mday@gaca.connectionsacademy.org
Q: Social Security Forms
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Social Security Disability documents should be sent to
Monica Day via email: mday@gaca.connectionsacademy.org
or eFax: 678-302-4344
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Social Security Benefits Form SSA-1372.
Once the caretaker/adult fills out personal information,
GACA Enrollment Team will verify the information and fill out page 3. Email: Enrollment Specialist(s) Tenesha Lynch and Monique Tuff at gaca-enrollment@gaca.connectionsacademy.org
Q: Technology Support
GACA Tech Team Staff are available to provide support to Caretakers and Students during Live Zoom Session Office Hours
Mon/Wed 10am - 12pm and Tue/Thu 1pm - 3pm.
If you need assistance outside the scheduled zoom session please use Tech Assistance Request Form
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Q: Testing Accommodations / 504 Plans
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504 Plans are managed by the Counseling Department. Contact your school counselor for more information.
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Doctors & Health Professionals may send Medical Information Forms to GACA Counseling Department eFax: 678-623-5249.
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Q: Transcript Requests
GACA High School Official Transcripts
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We have partnered with Parchment, inc, to make the process of requesting transcripts easy for current High School students and alumni. Go to our GACA Parchment Transcript Request Page to create your account. Once created, an unofficial transcript will be automatically requested for your records. Current students will receive one free transcript. If you need your transcript for college, please request your transcript to go directly to the college or university. You will be able to track the status of your transcript through your Parchment Dashboard.
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For more information refer to the GACA Records Department
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​​Q: Travel while enrolled at GACA
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Per our School Handbook located in the virtual library: Students at GACA are expected to reside in and be working on schoolwork at the primary residence indicated at time of enrollment, with verifiable proof of residency, as required by the GACA enrollment team and the Georgia Department of Education. Any student traveling outside of this location for a period of ten (10) or more school days (not to exceed thirty (30), must have an approved Location Transfer Form on file with the school. This form must be approved a minimum of one (1) week prior to travel. No forms will be approved if travel coincides with mandatory state testing. Failure to adhere to these guidelines will result in withdrawal from Georgia Connections Academy.
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Q: Workbased Learning Opportunities
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Students interested in the Work Based Learning Program can contact their School Counselor or Shannon Taylor.
Refer to the WBL Section of the CTAE Message Board

Get in Touch
Georgia Connections Academy
2763 Meadow Church Road
Suite 208
Duluth, GA 30097
Local School Phone: 678-825-3258
Counseling Department Fax: 678-623-5249
Pearson Family Support Services: 1-800-382-6010
Website Designer Webmail: Melanie Creviston